Building Better Fiberglass Pools: Real World Practices for Fewer Callbacks and Happier Homeowners

With Jonathan Davis, Thursday Pools

As a manufacturer, we get a unique view from a consumer’s perspective of what really happens out in the field—from the first dig to the final fill. Over the years, we’ve seen patterns emerge: the same install challenges, chemistry issues, and customer concerns that can lead to unnecessary headaches for builders and homeowners alike.

In this session, Jonathan Davis, Director of Customer Relations for Thursday Pools, will share what he has learned from thousands of projects—what goes wrong, why it happens, and simple ways to prevent it. He’ll walk through practical installation tips, water-care reminders, and communication best practices that help you reduce callbacks, protect your reputation, and deliver an exceptional experience every time.

Whether you’re new to fiberglass or have been installing for years, you’ll walk away with field-tested insights that make your jobs smoother, your customers happier, and your business stronger.